For your industry
Restaurants
The table you didn't answer for is the reservation the place next door just took.
Phone calls peak exactly when nobody on the floor can answer them — during service. Every unanswered ring is a party that books somewhere else.
Where the friction actually is
- Calls come in during the rush, when staff can't get to the phone — and the caller doesn't call back, they call the next restaurant.
- Reservation changes, allergy notes, and large-party requests arrive by phone, text, and walk-in, and nothing lands in one place.
- Reviews pile up after service and go unanswered for days — which reads as indifference to anyone deciding where to eat tonight.
Here's what you can actually do about it — try it below, no signup.
Never miss a call again
This is the cheapest place to start: when you can't pick up, it texts the caller back immediately instead of leaving them to voicemail. Try it below — enter your own number and see exactly what your customer would see. Nothing is actually sent; this is a walkthrough, not a live system.
Missed-call capture
See how Tavola would handle a missed call
Simulated · no message is actually sent to the number you enter.
Fewer no-shows, less chasing
It confirms the booking, reminds the guest before the reservation, and — this is the important part — it reacts differently depending on what actually happens: a thank-you if they show, a friendly nudge to rebook if they don't.
Booking & reminders
See how Tavola would run this
Simulated · what happens next depends on what actually happened, not a fixed script.
A response to every review, same day
Pick a sample review below and see the drafted reply. It never posts on its own — you or your manager approves it first, every time.
Review response
See how Tavola would handle it
Pick a sample review:
Simulated draft, shown for illustration · every response still goes out through a human approval step.
What this covers
- Missed-call capture
- Booking & reminders
- Review response
These are proven building blocks, not something built from scratch for you — which is why setup is fast and it's reliable from day one.
Other things AI can do for restaurants like yours
- Reservation assistant
- Booking reminder agent
- Table waitlist agent
- Review response drafter
- Catering enquiry triage
Here's the honest pitch: this doesn't replace your host, and it doesn't take reservations no one's watching. It catches the one thing your team physically can't during a rush — the call that goes to voicemail — and texts the caller back in seconds so they don't hang up and dial the place next door. Anything that actually needs a decision — a party of 20, a dietary emergency, a VIP regular — gets handed straight to your team, not decided by software.
Same idea after service ends. A three-star review sitting unanswered for a week tells every future diner that nobody's watching. This drafts a specific, non-defensive reply the moment the review lands — you or your manager just has to read it and hit approve. What used to be a chore that never got done becomes a five-second decision, every day.
Who it's for: Independent restaurants and small groups where the host stand — not a call center — is the front door.
What it costs to get started
Pick what fits — one location or several, a single system or the full set. Pricing is scoped to your business on a quick call, not a fixed number on a page.
- Missed-call capture, texted back in real time
- Waitlist offer + reschedule handling
- Handoff to staff for anything that needs judgment — large parties, allergies, VIPs
- Everything in Front Door
- Booking reminders & no-show follow-up
- Review response drafts, ready for a human to approve
- Everything in Full Service, per location
- One dashboard across every location
- Consistent voice in every reply, across the group
Get your package scoped
A few details — no commitment.
Prefer to talk it through? Book a call
What happens next
- We reply and ask what your week actually looks like.
- We tell you which one system is worth building first.
- If your numbers don't justify it, we say so.
Start with a 3-minute diagnosis.
See where a business like yours is leaving money on the table — scored across five dimensions, benchmarked against industry averages.
Get your AI Maturity Score